SinhalaSriLankaTamil-SriLanka

Complaint Unit

The Complaint Unit was established in November 2007 for handling of complaints which are received by CEA.

Functions

  • Receiving and recording received complaints by the CEA

  • Registration of complaints

  • Forwarding complaints to relevant responsible Units/Divisions/regional offices of the CEA and if the complaint does not come under the mandate of the CEA; to relevant institution/institutions

  • Informing the complainant about the result of the complain

  • Recording progress of handling complaints

What happens to your complain?

When the Complaint Unit receives a complaint, that complaint, is registered by giving a registration number. Then it is referred to relevant responsible Institution/institutions.

Most of the complaints received by the CEA are against   violationsof sections of the National Environmental Act.
e.g. an industrial pollution  caused by a factory

If your complain is relevant to the CEAit is investigated by the officers attached to our relevant units at the Head Office or officers of Provincial Offices of  the CEA.
Complaints which are not relevant to the CEA arereferred to relevant responsible Institute or Institutions for necessary actions with a copy to the complainant. e.g. Local Authorities, GSMB, TRC,SLLRDC &etc.)

Last Updated on Friday, 27 November 2015 06:38

infoactEng

polythene copy copy

polythene copy

Resulte

careers

envposter-eng

ReEBwaste

 epayment

weerawila

Latest News & Events

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
Two Day Training Program on “Statistics for Environmental Research” The Research & Development Unit in collaboration with... Read more
The Chairman of CEA visited the Port City Project Site The  CEA with members of relevant line agencies... Read more
“Sustain Lanka” National Exhibition Concluded successfully “Sustain Lanka” is one of the main program of the present... Read more
Four Sanitary Landfills going to construct by 2020 Sanitary Landfill is an engineered method for land... Read more
CEA has released a report of Thin Polythene Raiding 2017 Manufacturing, trading and usage of any kind of polythene... Read more
Presidential Environment Awards 2017 Presidential Environment Awards 2017Central Environmental... Read more
World Environment Day -2017 World Environment Day -2017 In 1972 the United Nation... Read more
Cleaning Campaign at Kaluthara with parallel to the World Environment Day Due to the flood and landslide disaster face by the most... Read more
Identifying of point sources of polluting Kelani River According to the reveal from the media, that Kelani River... Read more
Scheduled Waste Management Licensing in Hospital System As part of the implementing the Hazardous Waste... Read more
Mr. Hemantha Jayasinghe Appointed as new Director General for CEA Mr. Hemantha Jayasinghe appointed as the new Director... Read more
Environmental Pioneer President Medal Awarding Ceremony -2017 The environmental pioneers who have completed the pathway... Read more